bad experience

Therapist 1: Is your face itchy?

Me: Yes. I think i might be allergic to the mask…

blah blah blah… after she removed the mask, my face was filled with LARGE-sized mosquitoe-bite look-alike bumps ALL OVER! Therapist 1 did what she could to ease the itchiness and outbreak…. to cut the long story short… Here's where the drama began…

Therapist 1 goes off to service her next customer. Therapist 2 takes over.

Therapist 2: From the records it seems you've done facial with us quite a few times. Any problem before?

Me: Ya. I was allergic to some products, but they recorded. twice.

Therapist 2: Oh so everytime also like that la.

Me: No just twice. But never this bad. Just red and a bit itchy.

Therapist 2: Oh so everytime also like that la.

Me: No just twice.

Therapist 2: Oh so everytime also like that la.

Me: No, I did facial many times. I said just twice my face was allergic.

Therapist 2: Oh so everytime also like that la.

Me: No! I said just twice. Can you please speak with your manager. I'm not signing for this facial treatment.

Therapist 2: Erm… i speak with my manager. Is your face itchy?

Me: Yes (My thoughts: What do u think? If your face looked like this, tell me if it's itchy?!)

Therapist 2 escorts me out to the waiting area. In between the 10 mins she must have asked me at least 10 times.. "Is your face itchy". Alamak! What's her problem? Not frustrated let her ask until I got frustrated. My face is red and swollen with large bites look-alike. What do you think?! I'm feeling oooh soooo grrreeeaattttt??? duh!

Therapist 2 returns with the package form and says: Can you sign the package for me?

Me: I told you just now I'm not signing for this.

Therapist 2: Please la sign, if not the Therapist have to pay out of her own pocket.

Me: That's for your management to settle.

Therapist 2: The facial is done, you must sign la. Is your face itchy?

WA PAING EH! What's her problem???!!!

Me: I'm not signing. I might even need to see a doctor. I'll have to pay extra for the doctor fee. I'm not paying for this treatment.

Therapist 2: Huh you want to see doctor? So kua zhang. You face very itchy meh?

Gosh! If she was on msn with me, I would give her the famous MSN emoticon SLAP!

Me: I said I'm not signing.

Therapist 2: I tell you what, we absorb 50% for you. You sign one column.

Me: Ok I sign. Then you all pay for 50% of my doctor's fee?

Therapist 2: Huh, cannot la.

Me: I'm not signing. Let me speak to your manager.

Therapist 2: Er… she's busy now. You must wait la if you want to talk to her.

Me: Yes I'll wait.

Therapist 2 goes to the back with some other Therapist. My face was getting really quite red literally hot heat and hot anger!

Therpist 2: We will submit your case to management. You no need to sign for this treatment. Sorry ah.

Me: Thanks.

Walks out.