EQ

A sales job is likened to the job of a Geisha.

You have to entertain all different type of clients, ranging from clients who work in the mafia industry right down to the decent salesman who opens a provision shop or a multinational organisation.

Geisha calls for a skill of wide general knowledge, to be able to speak from proper business terms to mafia language, ability to pally with the rough, the irritating ones and the decent good looking ones.

Geisha smiles all the time, whether the client is nice or horrid, handsome or ugly, stupid or smart, irritating or watever. Its a case of smile, and all things will go well.

Even if the customer shouts, she smiles.

Even if the customer screams at her stupidity, she smiles.

Such is the life of a salesman.

A salesman like me, smiles infront, curses at the back, smiles infront and black face at the back. Laugh when the jokes are mediocre, praise the fella even when his hair's in a mess, act cool when you are hard up for that order, get close even though you wanna stay 1km away, pretends its the best deal when you know its not the best, apologises when you make mistakes and apologises when your colleagues make mistakes, treat them to what they like to eat not what you like to eat, then I just pray that dont like Indian food.

That is external PR

Internally, smile to your sales colleagues cos you know they have tips that will help you, have breakfast with them and take their sexist joke cos you know they have tips that will help you, pretend to be grateful when your boss helps you to get that Order when you know he is trying to outshine you, smile to your logistic colleagues cos you know you rely on them to send out your goods, smile to the accounts department cos you dont want them breathing down your neck on your customers' outstanding bill, smile to the warehouse people cos they can jump queue when you need them to.

Then, may I ask, who SMILES to me then?

Sorry but I am in a foul mood, super foul mood.

~6th Sense (will I stand the test of my EQ?)